Austin, TX Movers
Our movers in Austin don't waste time, we lift, load and deliver!
We’d rather tell you this up front than have you find out on move day.
The honest part first: damage is rare for us, but it isn’t zero. Any mover who tells you it’s zero either hasn’t done enough moves or isn’t being straight with you.
Here’s exactly what happens if it does:
Tell us right away. Flag it with your crew lead before we pull out, or call (210) 549-7230. Texas gives you 90 days to file a written claim — we’d rather hear about it the same day.
You’ll hear from a person within 2 business days. Texas law lets movers take 23 days just to acknowledgea claim, and up to 90 days to resolve it. We think that’s ridiculous. You get a human — not an automated form — within two business days.
We aim to have it resolved within 14 days. Repair, replace, or reimburse, depending on what makes sense for the item.
One person owns your claim start to finish. You’ll have their name and their direct number.
We handle every claim individually, because a scuffed dresser leg and a broken heirloom aren’t the same problem and shouldn’t get the same form letter. What doesn’t vary: you hear back fast, and you get a straight answer.
Our liability terms are in your moving contract, in plain language, before we load a single box.
We are based in New Braunfels and San Antonio, TX and proudly serve the surrounding areas.
Our team’s professionalism, friendly service, and attention to detail set us apart. We strive to deliver an “out-of-this-world” moving experience, complete with our signature blue shirts and unmatched customer care. All of our movers are carefully vetted employees that take great pride in providing an awesome service for your move.
Yes, all our movers are trained, experienced, and fully insured to ensure your belongings are protected and handled with care.
For safety reasons, we cannot transport hazardous materials, perishable foods, live animals, or other restricted items. If you’re unsure, feel free to reach out for clarification.
We understand that moving dates can change. Since we don’t require a deposit to book your move, we simply ask that you give us as much notice as possible if you need to cancel or reschedule.
If you need to change your moving date, we’ll do our best to accommodate your new date and preferred time based on our availability.